Huge congratulations go to our team at Harford Hill Community Hub on winning the Delivering Excellence in Dementia Care award at the 2019 Norfolk Care Awards.
Staff from the Hub, along with Stakeholder Director Sylvia Barrett-Jones and Operations Manager Dawn Saylor, received the award at a gala event hosted by the Reverend Richard Coles on 21st February.
Harford Hill provides day care for people living with dementia and staff believe relationship-centred care is key to supporting customers to lead a fulfilling life. The team were recognised for offering a high standard of service delivery with empowerment and empathy at the fore, and for their passion and commitment to supporting customers to achieve the best possible outcomes.
The award follows the success last year of staff member Suzanne Warnes, who won Dementia Carer of the Year at the Great British Care Awards.
Staff, who have received many words of congratulation from colleagues and family carers, said: "It was a wonderful evening, we all felt extremely proud. It was so lovely to be recognised and we are still enjoying the moment with our customers!"