A Social Enterprise Reinvesting in the People that Matter
Norfolk Care Awards 2019 Winner Great British Care Awards National Winner
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Our Vision, Mission and Values


Our Vision

To be the social care provider of choice.

Our Mission

To empower individuals, their families and carers, to live the lives they choose and remain independent.

Our Values

I Matter - We are passionate about individuals; respecting their dignity, valuing diversity and committed to equality. We support people to be in control of their lives.

Choice Matters - We are passionate about ensuring that our customers and communities are empowered to make choices in their lives and are at the heart of everything we do.

Carers Matter - We are passionate about being there for carers. We will support carers to enable them to continue their caring responsibilities, giving them as many opportunities for supportive respite as we can.

Colleagues Matter - We are passionate about our colleagues and believe they are Independence Matters’ most important asset.

Excellent Support Matters - We are passionate about high quality support. We will be enterprising as a company, adding extra value for our customers.