A Social Enterprise Reinvesting in the People that Matter
Norfolk Care Awards 2019 Winner Great British Care Awards National Winner
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Privacy and Cookies

This privacy policy sets out how Independence Matters uses the information gathered from this website.

We care about your privacy and any information provided via this website will only be used for its intended purpose and in accordance with this privacy policy.

How do we acquire your data?

If you contact us via our email link, we will store the information that is available from your email, which typically includes:

  • Your name
  • Email address
  • Contents of the email

If you sign up to receive our newsletter we will store:

  • Email address
  • Your name (if given)

What do we do with your data?

If your data is related to a service enquiry, then we will use it to put you in contact with the appropriate service, based on your needs and location. If, following this, you do not take up a service with us, your data will be deleted after three months.

If you sign up to receive our newsletter, then your email address and name (if given) will be added to our distribution list. This is not shared with any other organisations or used for any other purpose.

You can unsubscribe at any point by emailing contactus@independencematters.org.uk with your request.

Does my personal data end up anywhere else?

No, unless we feel it would be beneficial to refer you to another service or organisation, in which case we will ask your permission to do this and will only forward your data with your consent.

Your consent

By using this website, you consent to the collection and use of this information by us.

What about cookies and similar technologies?

Cookies are small files that are placed on your computer when you visit websites. We may use cookies or other identifiers on our website, in our emails and other technologies. We use these technologies for legitimate business activities such as analytics to improve our website and advertising to promote our products and services. Cookies do not collect any personal data and you cannot be identified by them. You can control cookies through your browser settings and other tools.

Links within our website

This privacy statement covers only the Independence Matters site. It does not include any external websites that may be linked from our site.

You can view Independence Matters full Privacy Statement here (PDF).