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Your safety matters

The health, safety and wellbeing of all Independence Matters customers, family carers and colleagues is of utmost importance to us. We have carried out comprehensive risk assessments at all our services and workplaces and put in place procedures to make them COVID-secure in line with the government’s five steps to safer working together.

We continue to ensure our services remain as safe as possible by:

  • Carrying out regular risk assessments
  • Monitoring, supervising and maintaining 2m social distancing where possible, operating in ‘bubbles’ to protect customers and colleagues
  • Managing the transmission risk through cleaning, hygiene and hand-washing
  • Implementing one way systems at all our buildings
  • Providing appropriate PPE for front line colleagues and customers
  • Talking to customers, family carers and colleagues to keep them informed
  • Protecting vulnerable customers and workers by enabling colleagues to work from home where it is appropriate to do so
  • Continuing to follow any advice and actions from Public Health England and the local authority