Independence Matters is an independent social enterprise business which has evolved from Norfolk County Council support services.
We are a not-for-profit Community Interest Company (CIC) which means any profits made are retained by the CIC and reinvested back into the services we provide or the local community.
Staff and the people we support benefit through greater involvement in the running of the business and our governance structure includes Staff and Customer Directors to advise the Company Board. Through this structure, the commitment of valued staff and the people we support can be structurally connected to the needs of the business.
Independence Matters is large enough to provide a countywide service and yet small enough to have the interests of the community we serve, customers, carers and staff at the heart of all we do.